1. Scope of Services
Ocean Vibe Hawaii (“we,” “our,” or “us”) provides vacation rental services as our primary business. We also offer supplemental property services, such as AC installation and shower glass restoration, to support homeowners and enhance the island living experience. Our offerings may expand over time, and all services are governed by these Terms.
2. Bookings, Estimates & Payments
Payments for our services may be collected directly by Ocean Vibe Hawaii or by licensed contractors or partner companies, depending on the nature of the service. All prices are quoted in USD and may include applicable taxes and service fees. Specific payment instructions will be provided at the time of booking or estimate confirmation.
Vacation Rentals: All reservations are inquiry-based and not instant bookings. Once you submit a request, we will coordinate with the licensed property management company. Your booking is only confirmed after you receive confirmation and instructions from us.
Supplemental Property Services: All requests begin with an inquiry and estimate. Work will be scheduled after estimate approval, and payment instructions will be provided at that time.
3. Cancellation Policy
Vacation Rentals: Cancellation terms vary by property and are provided during the booking process. Guests are responsible for reviewing these terms before confirming a reservation.
Supplemental Property Services: Once scheduled, cancellations may be subject to deposits or fees for work already arranged.
4. House Rules (Vacation Rentals Only)
Each vacation rental property has its own house rules. These will be provided during the booking process and must be followed during your stay.
5. Responsibilities
Certain services may be performed by licensed third-party contractors or property managers. While Ocean Vibe Hawaii coordinates the delivery of services, responsibility for property conditions and workmanship rests with the respective providers.
6. Disclaimers & Limitation of Liability
All services are provided “as is.” While we strive to ensure quality, Ocean Vibe Hawaii is not liable for incidental damages, delays, accidents, injuries, or losses arising from factors outside our direct control. For vacation rentals, all issues relating to property conditions or guest experience must be addressed through us in coordination with the property manager. Our liability, if any, is limited to the amount paid directly to Ocean Vibe Hawaii for the specific service.
7. Governing Law
These Terms are governed by the laws of the State of Hawaii, United States.
8. Terms Subject to Change
We may update these Terms from time to time to reflect changes in our services or business model. The most current version will always be posted on our website.
Last updated: September 2025